It only takes one ordinary cup of coffee to realise there's a lot more to hospitality than a winning smile and a nice skirt. For starters, there's the communication skills. Then, the barista and food safety knowledge. Then some motivation and team work. Add a bit of presentation and trouble shooting, and some responsible service of alcohol. And then throw in your winning smile... Ahh, just get enrolling and look forward to a better cuppa next time. |
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