We may need to collect personal information about users of our website for the provision of our products and services and as required by law. This document sets out our policy for dealing with the collection, storage and disclosure of personal information.
Any information we may collect, or any information submitted by our customers or other users of our site, will not be rented or sold for any reason whatsoever.
These matters are dealt with by a number of laws, regulations and policies such as the Privacy Act, 1988 (including the National Privacy Principles);
The type of information we collect may include: name, address, telephone numbers, email address, age, sex and marital status.
This information is collected primarily for the purposes of providing services and products to our customers and other users of our website and other users of our website, advising our customers or other users of our website of our services and products or changes to our services and obtaining credit history information about our customers other users of our website.
We may contact customers or other users of our website to voluntarily respond to questionnaires or surveys to enable us to improve the provision of our services products and/or to consider the provision of additional services and products.
We collect personal information primarily from the each customer or other users of our website directly. However, we may also obtain information about customers or other users of our website from other sources, including public records, credit providers and credit reporting agencies.
Disclosure of Personal Information
We may disclose personal information for the purpose of providing services or products to customers or other users of our website. However, we will not provide personal information to any third party for use in marketing activities.
We may disclose information to credit reporting agencies and courts, tribunals, regulatory authorities where customers or other users of our website fail to pay for services provided by us or our customers to them.
We may provide information to courts, tribunals, regulatory authorities, and law enforcement officers as required by law.
Storage of Personal Information
We store personal information in client and administrative files both in material and electronic form at our premises or at secure archive storage facilities. We take steps to ensure that such information is secure through the use of pass words and locks.
Up-dating and checking accuracy of Personal Information
We rely primarily upon customers or other users of our website advising us when personal information changes.
Under the National Privacy Principles, a person can access personal information that we hold about him or her although there are some exceptions to this. He or she also has the right to request that we correct information about him or her which is inaccurate, incomplete or out of date.
To ensure the integrity and safety of personal information, we will only disclose such information to persons if our internal procedures are satisfied and as required by law.
We may refuse to provide a person with information we hold about him or her:
· where to do so would in the case of personal information would pose a serious and imminent
threat to the life or health of any individual; providing access would have an unreasonable impact
upon the privacy of other individuals;
· the request for access is frivolous or vexatious;
· the information relates to existing or anticipated legal proceedings between us and that person,
and the information would not be accessible by the process of discovery in those proceedings;
· providing access would reveal our intentions in relation to negotiations with the person in such a
way as to prejudice those negotiations;
· providing access would be unlawful;
· denying access is required or authorised by or under law;
· providing access would be likely to prejudice an investigation of possible unlawful activity;
· providing access would be likely to prejudice the prevention, detection, investigation, prosecution
or punishment of criminal offences, breaches of a law imposing a penalty or sanction or breaches
of a prescribed law, the enforcement of laws relating to the confiscation of the proceeds of crime;
the protection of the public revenue; the prevention, detection, investigation or remedying of
seriously improper conduct or prescribed conduct, the preparation for, or conduct of, proceedings
before any court or tribunal, or implementation of its orders by or on behalf of an enforcement
· an enforcement body performing a lawful security function asks us not to provide access to the
information on the basis that providing access would be likely to cause damage to the security of
In certain cases we may charge you a fee for access to information but we will inform you at the time.
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